CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
I will recommend this place to everyone! Establishment is very neat, clean and tidy!! Vince took Great care of me!! Work on my car was done quickly and very fair pricing. I had an AC issue and in Houston no AC is a problem! Problem solved thanks to River Oaks Automotive Center!
Houston, TX
I was having an AC issue with my vehicle and it was blowing warm Air. I called and Vince told me to bring my car in and that it might take a few hours, he gave me a quote and thanked me for calling. I came by this morning and Vince greeted me, asked me to fill out a form. He told me it would take a few hours, that he would call me if they find anything else and when it's ready. Vince called me and went over everything, said my car was ready it took an hour! Got to the shop Vince greeted me and went over everything and I paid and left! Wonderful service. I did not feel pressured or intimidated at all. I have cold AC again!! I will definitely recommend River oaks Automotive Center to everyone!
Houston, TX
We’ve been coming here for years, and River Oaks Automotive Center has always been reliable. Stopped in today for an inspection for tag renewal, and as usual, the service was fast, professional, and hassle-free. Highly recommend!
This place is great. I’ve been taking all of my cars here for years, and they consistently do precise, high-quality work. They fix what’s needed and when they make recommendations, they let you decide without being pushy. I always feel confident bringing my cars here.
Savings & Specials
Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.
Summer Special
Summer Maintenance Package!
Summer Coolant System Special
