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Customer Reviews

See What Our Customers are Saying

At River Oaks Automotive Center, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose River Oaks Automotive Center to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about River Oaks Automotive Center:


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03/06/2026

Great experience. Very courteous. Explained what repairs were needed and the repairs were completed in a timely manor. I highly recommend River Oaks Automotive Center!



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02/28/2026

Ive been taking my vehicle here for years and they do consistent and quality work.



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02/26/2026

Had to get the AC on my truck fixed recently. They were able to get me in and out in a reasonable time. Price was competitive and Vince was very accommodating and helpful. Been using them for some years now and have not felt the need to try and look elsewhere.



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02/26/2026

This shop checks off all the boxes. They are kind and very informative when relaying information about your vehicle. They will take good care of your vehicle while making sure you are aware of the cost and process. Highly recommend!



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02/26/2026

Highly recommend! Professional, fast, and fair. They handled everything efficiently. The car drives noticeably smoother after the alignment and the inspection was thorough, giving me peace of mind. Their rates are very competitive and honestly some of the best prices I've seen in the area for this level of work and the team was transparent about the timeline and didn't try to upsell me on things I didn't need. It's hard to find a shop you can trust, but these guys are the real deal. If you need a routine maintenance or a specific fix, I definitely recommend checking them out.



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02/26/2026

I've been taking my cars to River Oaks Automotive Center for several years now, and they never disappoint. From routine oil changes and inspections to more complex repairs, the team is always professional, efficient, and, most importantly, completely honest. Last month, I brought in my car there for a strange noise and what I thought might be a major issue. Vincent and the technicians diagnosed it quickly, explained everything clearly without any upselling pressure, and fixed it at a very fair price. I was in and out faster than expected, and the car has been running perfectly since. What stands out most is their integrity in an industry where trust can be hard to come by. They do exactly what's needed, use quality parts, and stand behind their work. The shop is clean, the staff is friendly, and communication is excellent from start to finish. If you're in the Houston area (River Oaks, Uptown, or nearby), do yourself a favor and make this your go-to shop. You won't find better service or value anywhere else! Highly recommend, I'll keep coming back and sending friends their way.



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02/11/2026

Always super fast and friendly! The only place I take my car, even for emissions tests and oil changes.



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01/09/2026

I have been in the automotive industry for over 20+ years, so I am very critical of facilities such as these. However, I have to say that this is the most impressed I have ever been of any service facility that I have ever worked at or visited. There is simply not a single bad thing I could say about the staff, service, follow up or competency. Keep in mind this is after multiple visits ranging from routine maintenance to a recent breakdown, so our relationship is past the honeymoon phase. Hats off to these guys. Oh, and as far as integrity and pricing; as nieve as she was, I would send my late mother (God rest her soul) by herself to this place and trust that she would not be taken advantage of.



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10/24/2025

This is the only place I take my car anymore - they are great!



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10/06/2025

Extremely professional repair center. They helped me with my AAA claim and took care of my car very well. I highly recommend them for any car service.



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09/24/2025

Call two times to ask a question, they put me on hold for 10min...



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08/14/2025

Vince and the crew at River Oaks Automotive Center have been taking care of my vehicles for the past few years. I recently purchased a modern classic that needed a few mechanical repairs and some deferred maintenance taken care of. Vince was able to get the vehicle back to me quicker than promised and helped source some parts at a lower cost. A few months later I took the vehicle back for some rust repair and paint work. The repairs for the rust and sheet metal are undetectable and the vehicle looks like it did the day it rolled out the factory. They were able to match the original paint which is now 25 years old perfectly. I've been impressed with everything including how well I've been treated. I have no problem recommending River Oaks Automotive and already have to several fellow classic car owners.



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06/19/2025

I've been a loyal customer of River Oaks Automotive Center for 6 years, and their service has always been top-notch. From high-quality body work to reliable mechanical repairs, they've consistently delivered excellent results. Vince is amazing; he truly goes above and beyond to help and make sure everything is done right. One of the things I appreciate most is that they are honest and fairly priced. You never have to worry about being overcharged or taken advantage of here. It's hard to find an auto shop you can fully trust, but River Oaks Automotive is that place. Highly recommend!



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06/16/2025

Vince and team are extremely honest and do great work. Drop off and pickup process is seamless and they have my car back as quick as possible. Great neighborhood automotive shop option for those of us who live nearby.



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03/20/2025

Great service, friendly, and helpful



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02/19/2025

Great customer service, fast and reliable. A little pricey but worth the m money.



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02/14/2025

I am very impressed by the knowledge of the people who work here. It is very different from other automobile repair shops because of its organization and cleanliness along with being well lighted. Appointments are standard and are kept. The work progresses smoothly and prior preparation is very evident. It is important to note that everyone takes pride in their work.



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01/24/2025

Took my turo car here for a few repairs, they were quick and professional.



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01/13/2025

They take reservations for state inspections which is great. I've got a nice car and a lot of places pretend they have to drive my car around town to do the inspection but these guys were much more professional. I overheard the manager talking to customers trying to solve difficult problems and it gave me a lot of confidence in trusting them to do more repairs and not just inspections. Seems like a good, customer focused and trustworthy shop.



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10/20/2024

My Car Shop



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10/04/2024

Great service. Came to get an inspection and was in and out in 30min. Thank you River Oaks Automotive Center!



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09/13/2024

Great place very quick and very honest



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09/11/2024

I have been taking my cars to River Oaks Automative Center for over 5 years from simple oil changes to more complex fixes like transmission issues and body work. Each time they deliver an exceptional experience. From the moment I walk in, the customer service is always outstanding, friendly, professional, and incredibly informative. They took the time to explain exactly what was wrong with my vehicle in a way that made me feel confident and reassured. What really impressed me was the attention to detail and the thoroughness of their work. They didn't just patch things up; they did a full inspection and pointed out potential issues that could become major problems down the road. And the best part? They weren't pushy about it. Instead, they gave honest advice and let me make the decisions. The quality of the work is undeniable. On top of all this, their pricing was fair and transparent, with no surprise fees or hidden costs. It's rare to find a mechanic you can trust completely, but I can honestly say River Oaks Automative Center has earned my loyalty. If you're looking for a skilled, reliable, and customer-focused mechanic, look no further. Highly recommend!



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09/07/2024

Best service in Houston



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08/30/2024

Great friendly service, took great care of my Tundra!



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08/18/2024

We get our car service here all the time and they always do great work and very speedy!



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06/27/2024

Vince and his crew are great guys and run a great shop. They will take care of you and offer great deals. Will be going back in the future.



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06/25/2024

State car inspection Friendly and quick After visiting 4 places for the day and 7 total shops over the past few months, I finally found a place to do the most basic service. All the other places were either overbooked or made some excuse about their machine being down. I'm thankful I found this place and would come again.



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06/11/2024

Bringing our family's cars here for decades. These guys are straight shooters.



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05/02/2024

Oh my goodness. This crew is amazing! Vincent is the perfect person to be greeted by, so friendly and if it's bad news about your vehicle he tells you straight up and provides comfort in leaving your vehicle with this shop. Kyle hessom has worked on my vehicle many times for minor issues and does great work at making sure that i am leaving the shop stress free! Highly recommend this group of guys! Almost feels like family.



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04/30/2024

Good people, they worked on my altima and fixed it like brand new



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04/22/2024

From oil change to serious problems, they always take good care of my vehicles at acceptable prices. The work quality is excellent and the courtesy is consistent.



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04/02/2024

Honest and reliable. Vincent and his crew are awesome. He's always given me a fair price and seems like a very genuine guy and mechanic.



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03/14/2024

Vince is the best



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01/19/2024

The team at this place was absolutely fantastic. Extremely genuine, caring and honest. This will be the only place I take my car to moving forward. They don't treat you as a customer, they treat you like family and not out to nickel and dime you.



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01/04/2024

A lot of people go here for their quality work done. I've only been there couple of times since I moved to Houston, but the quality service I received was fantastic! The price is a little more than I expected, but the quality of their service definitely covers that. You can always trust their work and I highly recommend them for quality job done on your vehicle!!



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09/28/2023

Highly recommend!!! They have a drop box where you can drop your car off at 5pm which is very convenient. I dropped my car off and they had it ready the very next day. They even went above and beyond and fixed my broken car key, which I was extremely thankful for. OH, AND THEY ACCEPT CARSHIELD! Update: I took my vehicle back because I had a check engine light on and, again, they fixed it the very same day and had it ready, THE SAME DAY!!! (Catalytic converter)



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07/29/2023

Courteous and knowledgeable.



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07/22/2023

Quickly took care of our inspection. Fast and friendly.



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06/05/2023

Vince is my hero. I came in with a problem, he solved it quickly and efficiently, and I would HIGHLY recommend River Oaks Automotive to anyone.



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05/14/2023

Came for the State inspection and proved to be a very good option. Nice waiting area.



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04/26/2023

Fixed my car in a timely manner and had me back out on the road in almost no time. Worth every penny for quality services. Being that's I'm not from Houston this has become my go to for auto repair



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04/11/2023

I've been calling around to get a estimate to change all my motor mounts and 1 transmission mount based on the recommendation from the Toyota Dealership. I call several auto shops in the area, none of them would to give me estimate without seeing the vehicle. River Oak Automotive was the only company that took the time to give me a estimate over the phone even went the extra mile to verify my vehicle engine size by getting my license plate. (Grant I'm aware estimates can shift when vehicle goes through diagnostic and/or other issues are seen at the time vehicle is at the shop) First impression are everything!!!! Thank you for taking the time to give me estimate. Once I get my vehicle back from the dealership, I will be getting my service completed at this location.



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04/06/2023

Got my inspection. Was super easy and fast.



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02/23/2023

For over 20 years I've trusted River Oaks Automotive. Everything from simple state inspections to complicated engine work. They get five stars from me every time!



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11/01/2022

Took my car for an inspection. They were quick and thorough. Clean seating area inside.



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10/31/2022

Only went for stare inspection. Scheduled an appointment and was in and out at the time they told me. Would use their services again.



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09/30/2022

River Oaks is terrific! Everyone there is most helpful. All staff are honest, polite, respectful, and really know what they are doing. I would highly recommend using River Oaks. Thank you to all the staff, especially Kyle, John, and of course Vince. They made a challenging situation much easier.



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09/29/2022

Very nice



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09/23/2022

The best place in central Houston for car maintenance. Vincent is the man! They tell you, up front, what they think is wrong and the cost to fix it. If there's any deviation from that assessment they'll call you and explain. There aren't any surprises here. And I've never once, in 10 years, had to return my car to have something repaired that should have been fixed.



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05/27/2022

My truck has been serviced here since 2002..Great service , and local.



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04/25/2022

Smooth like butter! (I really sang this driving out of the parking lot. The difference you feel in your car before and after maintenance!) Hadn't been driving my car around too much during Covid and needed an oil change. Johnny did a great job and my old little car feels great now when driving. The reviews here on Google for an automative shop are pretty great. Definitely will be my go-to place now. Vince was really helpful explaining what would happen with the oil change and a brake check. I wasn't upsold on anything and I trust this shop would take care of my car the next time I go back. I also was wearing a mask due to health issues (no Covid symptoms just pre-existing health.) No one else was wearing a mask (which was completely fine) and no one gave me any rude comments about it either. I appreciate the professionalism on the auto service as well as the personal respect on my decision to mask up. I definitely recommend River Oaks Automotive Center to handle your car!



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12/08/2021

Great service honest and very affordable prices Very recommended!!



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11/23/2021

I pray and hope they hold there integrity threw my business with them ,my experience with shops they start off good and well but start doing inexcusable services as time and more visits come to pass but so far they have been fair and honest. I just pray it stays that way.



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10/09/2021

Honest reliable car mechanics are always hard to find. So do yourself a favor and next time your car needs work, bring it here.



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10/05/2021

The entire experience at River Oaks Automative was professional, prompt and friendly. They were very welcoming from start to finish and made sure to take care of my needs in a timely manner. They answered all questions, provided advice and overall had great customer service. They were beyond expectation - I would HIGHLY recommend



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09/25/2021

Vince is awesome. I highly recommend this place



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09/21/2021

Honest and quick. Got an inspection done in 15 minutes.



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09/16/2021

Auto inspection was quick, professional and done! Have always had a great experience there. Highly recommend.



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09/01/2021

Evacuated for hurricane Ida from Louisiana and had our car break down on us when we got there. They took care of the car for us free of charge due to our situation! Amazing and caring company! Quick to get you what you need and so personable. Huge shoutout to Vincent for working with us through this difficult time.



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08/18/2021

They have been servicing my vehicle (1998 Toyota Corolla) for over 20 years. Need I say more? Always professional, friendly, thorough, and timely. Clean shop and garage, fair and honest pricing and service! I will continue to take my car to this shop for the rest of it's life. I can, with confidence, highly recommend River Oaks Automotive! My car still drives like it's practically new!



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08/06/2021

Great staff, took extra time late in the day for me, will be coming back! Thank you all!



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08/06/2021

The experience was excellent and one in a timely manner at at a reasonable cost. Social distancing practices were conducted.



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07/10/2021

Took my car here for an inspection as I just moved from out-of-state. Overall experience was great. Quick service time (15 mins max) and they even made sure I was aware of the next steps to registering my car. I will be back if I need to have anything else done to my car!



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07/08/2021

Great Job



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06/18/2021

Vince and his team are the best in the business. Thanks for always taking care of our family and cars.



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06/03/2021

Clean. Friendly. Honest. Skilled. Quick. All the things I love.



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05/09/2021

Awesome service!



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04/24/2021

They took the time to properly diagnose the issues with my car and worked with us to find an affordable fix.



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04/16/2021

Best service in town. Been taking or cars here for years.



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04/09/2021

I've been here a few times and they'vr always been knowledgeable and honest.



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03/20/2021

Very efficient & professional services!



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03/13/2021

Not only is the service quick, but they are professional and reasonably priced. I always feel like the quality of the work is of the utmost importance. I will definitely be a returning customer and would recommend this shop to anyone seeking honest, good quality, and timely repairs or service.



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01/30/2021

Delivery Nice



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01/30/2021

I needed a replacement door handle and front light. I told him what I needed and in no time he gave me price and date my handle would be in. I dropped it off in the morning and they were done by lunch. I am will be coming back.



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01/23/2021

State Inspection was scheduled, delivered on time and was priced competitively.



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01/07/2021

State Inspection



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12/16/2020

Excellent service



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11/12/2020

Friendly service. I've been using them for routine services, State Inspections and when anything has gone wrong with my Range Rover for four years and always receive fast, attentive service.



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10/22/2020

I cant say enough Vincent and mechics there are some of the best I ever encountered service was fast fair and super nice attitudes everybody with auto concerns should go.



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10/17/2020

I have been using RO Automotive Center since they began. Always great service..Beyond anyone else...



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09/30/2020

Very responsive, helpful and trustworthy! Definitely will go back for additional service.



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08/05/2020

Oil changes and inspections were great. No problems here.



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07/23/2020

Went here for an oil change and to have a bolt pulled out of my tire and patched. There ended up being a screw in another tire they noticed and patched that up as well! Friendly people and honest service!! Decent, upfront pricing too! That is difficult to find these days! Check them out!



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06/24/2020

These guys are honest and shoot straight with you. It's tough to find them these days. I recommend these guys!



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06/19/2020

I did my inspection here. They were very professional, very timely and great location. Will return!



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06/17/2020

Fantastic customer service.



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06/10/2020

Convenient location. Took care of me first thing in the morning. Thank you River Oaks Automotive. Will recommend 100%.



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05/21/2020

Great people! And, I'm not a mechanic but my car was really messed up and they got it together like it's brand new. Definitely will be back.



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05/20/2020

Great Social distancing. I need to have my car inspected so an appointment was made that insured no one else was in the waiting room while I waited. Great job!



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03/11/2020

I feel like I've already done a review but the service is always impeccable.



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02/23/2020

Great friendly service with reasonable prices.



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02/08/2020

Having an accident when you are in a strange town is no fun but Vince and the staff at River Oaks Automotive made it as painless as possible. They went over and above to get me back in the road and headed home as quick as possible! Excellent Service and workmanship.



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02/07/2020

I was here in my Hometown (visiting) and noticed that I started to smell gasoline when my 2009 Honda Fit was idling. My father recommended that I bring the car to River Oaks Automotive Center as he had been there before and it was closest to my grandmother's condo. I dropped off my car and the team went to work checking all hoses in the fuel system, spark plugs, the seal on the gas tank and everything else in the fuel system. They went above and beyond and completed a complimentary service too for me and the smell dissapeared. This was a big help for me and I am so grateful to them! I will gladly recommend this honest hardworking team for your vehicle repair needs. Thank you all!



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01/21/2020

Fantastic service! We've been going for years, and plan to continue for many more. Highly recommend them!



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01/02/2020

Extremely reliable and dependable shop.



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12/27/2019

Great guys! Got my car taken care of in no time!



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12/16/2019

I've been here for inspection stickers the last couple times I have needed them. It is easy to make an appointment with them and always get in and out quickly. Really great friendly people too!



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11/10/2019

Very good service. I use them consistently.



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10/23/2019

They were busy, but were still very friendly and quick when it was my turn! I recommend making an appointment beforehand. I did, and it went very smoothly! Definitely recommend to anyone!



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10/22/2019

Very efficient operation. Clean waiting area, fast service, no games or surprises. Just there for a vehicle inspection.



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10/12/2019

These are caring and amazing people that really worked hard to help us and went out of their way to assist. Highly recommend!



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09/01/2021

My car's transmission went out while evacuating for Hurricane Ida. Vincent was a great help in answering all my questions and giving the best advice. I appreciate all the work y'all did and willing to help out and doing the work soon the house. Y'all are truly great people and everyone should go to y'all for car repairs. God bless y'all.


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02/26/2020

Great friendly service with reasonable prices.


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02/05/2020

I've been a satisfied customer for years. Fast, friendly service at a fair price. Highly recommend!


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These are the nicest and most helpful people you could hope for. I can rely on great service and a fair price ALWAYS. I can't recommend them enough!


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Great service, very helpful. Will be returning for any future servicing needs.


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These guys have always been so helpful, I will always recommend this place to others!


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Always great service, pleasant employees and reasonable pricing


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Amazing service. Vince, the manager, is the best in town.


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The nicest, most honest group I have every met. A/C blows very cold!!!!!! They knew that my truck needed several pounds of Freon, where the other place just put in 2- 12 oz cans and told me that I needed a new A/C unit which would cost well over $1,000.


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Great service and very honest! Provided me with alternatives to a potential transmission issue. Went above and beyond to explain what the issue could be and steps to take to fix the problem to help minimize the expense. I will definitely be coming back for any car related maintenance!


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Fast inspection, very friendly


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Got my state inspection done here, they didn't try to sell me windshield wipers, and they were efficient. I called to make an appointment and they were patient in accommodating to find a time that worked.


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Took my car here to get it inspected and they were very accommodating and professional. I would definitely return.


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Needed and inspection, they had me an appointment in 30 minutes. Was greeted by the nicest professional at the front desk. Now I'm sitting in these extremely comfy couch while surfing their fast free internet. No BS just good knowledgeable folks, will keep coming back.


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We'd been having intermittent trouble with our a/c, and our local auto repair shop had been unable to diagnose the problem. We came to Houston for a weekend away, and the a/c went out again(in August!), so we brought our car in to River Oaks to see if they could just do something temporary to get us home comfortably. Not only did they diagnose the underlying problem, but they told us what needed to be done to fix it once we got home. They were fast, very knowledgeable, didn't overcharge us, and went out of their way to help us, even though we aren't local. Fantastic experience!


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Excellent service. Recommend


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Came here for the first time today and have to say it was a GREAT experience for me. Had an oil change, headlamp, and State Inspection but overall experience was great. Vince was super nice and I was in/out really fast. Will be back...


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Went here for an auto claim and some other imperfections with my car. My car had to stay a few days at their shop and they provided me with transportation to the rental car company. They also gave me constant updates and communicated well with my insurance company. Priced very reasonably and excellent customer service! I will be coming here for my usual car maintenance now!


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Came here (4/17) to get my state inspection as I brought my car here last year. They are friendly and fast! Will definitely come back next year!


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What Our Customers Are Saying

Great experience. Very courteous. Explained what repairs were needed and the repairs were completed in a timely manor. I highly recommend River Oaks Automotive Center!

, 03/06/2026

Ive been taking my vehicle here for years and they do consistent and quality work.

, 02/28/2026

Had to get the AC on my truck fixed recently. They were able to get me in and out in a reasonable time. Price was competitive and Vince was very accommodating and helpful. Been using them for some years now and have not felt the need to try and look elsewhere.

, 02/26/2026

This shop checks off all the boxes. They are kind and very informative when relaying information about your vehicle. They will take good care of your vehicle while making sure you are aware of the cost and process. Highly recommend!

, 02/26/2026

Savings & Specials

Discover the latest deals and discounts we offer. Take advantage of our seasonal promotions & coupons and find out how you can save on your next visit to our shop.

Spring Special

Spring Maintenance Package!

Spring Coolant System Special

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Partners

  • ASE (Automotive Service Excellence)
  • Jasper
  • AAA Approved Auto Repair
  • Bosch Service
  • ASA (Automotive Service Association)
  • BG
  • Wynns
  • Wix
  • Gates